Terms of Service

These terms govern your use of AccoMee ("we", "us", "our"), operated by Mee Group. By creating an account or using AccoMee, you agree to these terms. If you do not agree, please do not use the service.

Who can use AccoMee

You must be at least 18 years old and legally able to enter into a binding agreement to use AccoMee. You must provide accurate information about yourself and your business when creating an account.

What AccoMee does

AccoMee helps you scan and organize receipts and invoices, extract data using automated text recognition, track income and expenses, and generate GST-related summaries and exports. AccoMee is a bookkeeping aid, not a substitute for professional accounting, tax, or legal advice.

On paid plans, you can also connect a WhatsApp number to a business so that receipts, invoices, and bank statements sent to our WhatsApp Business number from that connected number are automatically processed the same way as a manual upload. This is provided through Meta's WhatsApp Business Platform, as described in our Privacy Policy.

AccoMee also includes a Flow page that shows, for a financial year you choose, where your books stand and what is left to do before your accounts go to your Chartered Accountant. The checklist is worked out from the records you have added. For GST returns, you record yourself whether each month has been filed; AccoMee does not verify this with the GST portal and does not file returns unless you separately use a filing feature that says so. Some entries are created automatically by fixed rules, such as categories, bank settlement entries, GST credit set off between tax heads, and year end depreciation. You are responsible for reviewing them.

AccoMee also imports bank statements and matches their transactions to your invoices, compares your GSTR-2B file against your books, and can import receipts from Gmail you choose to connect. These features, and automatic categorisation, bank settlement, GST credit set off, and year end depreciation, follow fixed rules and may be wrong for your situation. GSTR-2B reconciliation reflects only the file you upload at that moment.

On the Business plan, AccoMee includes a Google Profile guide for businesses that serve customers in person or at their location. It helps you prepare the details for a Google Business Profile and walks you through Google's own setup. You must own or be authorised to manage the business, you must give accurate details, and you create and verify the profile yourself with your own Google account. Google alone decides whether to approve, suspend, or remove a profile, and we do not guarantee any result. We do not help online only businesses create a profile, because Google does not allow it.

If you share a Google Maps link to your listing and ask for it, our team may review the link and show a verified tick next to your business name inside AccoMee. The tick only means that we looked at the public listing you shared and it appeared to belong to your business at that time. It is not a certification, an endorsement, or a check by any government body, and you must not describe it as one. We may remove the tick at any time, for example if the listing changes, is removed, or the tick is misused.

AccoMee can be used in English or Hindi. Hindi text in the app is a translation provided for your convenience. If the Hindi and English wording ever differ, the English wording applies. These Terms of Service, our Privacy Policy and our Refund and Cancellation Policy are published in English only.

No guarantee of accuracy

Automated data extraction (OCR) is not perfect. You are responsible for reviewing and correcting any data before confirming it into your ledger. AccoMee does not guarantee that extracted or summarized data is complete, accurate, or suitable for GST filing or any other regulatory purpose. We strongly recommend having a qualified Chartered Accountant or tax professional review your records and any filings before submission to tax authorities.

AI Coach

AccoMee includes an AI Coach that answers plain language questions about bookkeeping and GST, and, if you opt in, can reference a summary of your own business's numbers to make its answers more relevant. The AI Coach is not a Chartered Accountant, does not provide legal, tax, or filing advice, and its answers should not be relied on as a substitute for professional advice or as the basis for a GST filing or tax decision. Always confirm anything that affects a filing or return with a qualified professional. When you use the AI Coach in Hindi, its replies are machine generated and may contain mistakes or awkward wording, so please check anything important, especially figures, before acting on it.

Your responsibilities

• You are responsible for the accuracy of the business and financial information you enter or confirm in AccoMee.
• You are responsible for complying with all applicable tax laws, including GST filing deadlines and requirements.
• You must not use AccoMee for any unlawful purpose, or to store or process data you do not have the right to process.
• You are responsible for the GST return confirmations you record in AccoMee being true, and for filing your returns on time. A completed checklist in AccoMee is not proof that a return was filed or that your books are correct.
• You are responsible for reviewing automatically created entries, categories, and depreciation before relying on them or handing your accounts to a professional.
• You are responsible for keeping your account credentials secure.

Fees and plans

AccoMee offers a free plan and paid Pro and Business subscription plans. Paid plans are billed monthly in advance through our payment partner, Razorpay. By subscribing to a paid plan, you authorize us to charge your chosen payment method automatically each month until you cancel. Prices are shown at the time of purchase and we will give reasonable notice of any pricing changes to existing subscribers.

The Google Profile guide is included in the Business plan at no extra charge. Which features are included in each plan may change over time, and we will give reasonable notice before we change what an existing paid plan includes.

You can cancel a paid plan at any time from Account then Plan inside the app. Cancelling stops future billing immediately and moves your account to the Free plan; it does not pause or extend your access for the remainder of a period you have already paid for. See our Refund and Cancellation Policy for details on refunds.

Limitation of liability

To the maximum extent permitted by law, AccoMee and Mee Group are not liable for any indirect, incidental, or consequential damages, including but not limited to penalties, interest, or losses arising from incorrect GST filings, missed deadlines, or errors in extracted or summarized data. AccoMee is provided "as is" without warranties of any kind, express or implied.

Data and privacy

Our collection and use of your data is described in our Privacy Policy, which forms part of these terms.

Account suspension and termination

We may suspend or terminate your account if you violate these terms, misuse the service, or if required by law. You may stop using AccoMee and request deletion of your account at any time, either yourself from Account then Delete account inside the app, or by contacting us.

Changes to these terms

We may update these terms as AccoMee evolves. If we make material changes, we will notify you by email or through a notice inside the app. Continued use of AccoMeeafter changes take effect means you accept the updated terms.

Governing law

These terms are governed by the laws of India. Any disputes arising from these terms or your use of AccoMee will be subject to the jurisdiction of the courts in Maharashtra, India.

Contact

Questions about these terms can be sent to [email protected].